Store Shift Lead — Customer Experience & Ops

Walgreens Co.; Christiansburg (VA); Presencial; USD 24.000 - 31.000; Tempo integral

Resumo da vaga

Walgreens Co. in Christiansburg, VA is hiring for a Customer Experience/Key Holder role. You will open and close the store in the absence of store management, handle cash and refunds, and ensure the floor and stock room are ready for business. You will also assist with back‑door deliveries and basic merchandising to support daily operations.

The role emphasizes engaging customers, resolving issues, and delivering Walgreens service traits through proactive help and friendly interactions.

Qualificações

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.

Responsabilidades

• Open and close the store in the absence of management, perform required cash handling, and ensure readiness for business.
• Handle returns, refunds, cash drops, and provide change to registers.
• Deliver a distinctive and delightful customer experience.
• Engage customers, answer questions, and resolve issues to ensure satisfaction.
• Assist with inventory, pricing, and basic merchandising tasks.
• Operate store systems and participate in back-room duties as needed.
• Assist with training, communications, and maintaining store standards.

Conhecimentos

Leadership

Customer service

Cash handling

English proficiency

Ferramentas

POS system

Store equipment

Descrição da vaga

Walgreens Co. in Christiansburg, VA is hiring for a Customer Experience/Key Holder role. You will open and close the store in the absence of store management, handle cash and refunds, and ensure the floor and stock room are ready for business. You will also assist with back‑door deliveries and basic merchandising to support daily operations.

The role emphasizes engaging customers, resolving issues, and delivering Walgreens service traits through proactive help and friendly interactions.