Store Shift Lead: Customer Experience & Operations

Walgreens; Woodbury (MN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Minnesota seeks a capable team member to open and close the store in the absence of store management, handling start-ups and cash operations. You will process returns, refunds, and cash drops while ensuring the register records are accurate.

You will model and deliver a distinctive, delightful customer experience. The role emphasizes greeting customers, assisting with products and services, and sharing best practices to maintain high service standards across the team.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Customer service

Cash handling

Store systems knowledge

Cash register familiarity

Tools

Store systems knowledge

Cash register familiarity

Job description

Walgreens in Minnesota seeks a capable team member to open and close the store in the absence of store management, handling start-ups and cash operations. You will process returns, refunds, and cash drops while ensuring the register records are accurate.

You will model and deliver a distinctive, delightful customer experience. The role emphasizes greeting customers, assisting with products and services, and sharing best practices to maintain high service standards across the team.