Store Shift Lead: Customer Experience & Operations

Walgreens; Hopkins (MN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Hopkins, MN is seeking a dedicated team member to help open and close the store in the absence of store management, handle required system startups, cash handling, and ensure floors and stock rooms are ready for the day. You may also open the back door for deliveries and support daily operations.

You will engage customers, resolve questions, manage returns and refunds, assist with inventory, pricing, displays, and housekeeping, and serve as a liaison when management is not present,

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Retail supervisory experience

Job description

Walgreens in Hopkins, MN is seeking a dedicated team member to help open and close the store in the absence of store management, handle required system startups, cash handling, and ensure floors and stock rooms are ready for the day. You may also open the back door for deliveries and support daily operations.

You will engage customers, resolve questions, manage returns and refunds, assist with inventory, pricing, displays, and housekeeping, and serve as a liaison when management is not present,