Shift Lead: Customer Experience & Store Ops

Walgreens; Waconia (MN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Minnesota seeks a store associate to open and close the store in the absence of management, manage cash handling and backdoor access for deliveries. You will process returns, refunds, cash drops, and provide change at registers, while delivering a distinctive customer experience.

Engagement with customers, teamwork to manage pricing, inventory, and vendor deliveries will be important in this role. Previous leadership or key-holder experience is preferred.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management and handle required systems start-ups and cash handling.
• Complete product returns, order voids, refunds, cash drops to the safe, and provide change as requested to registers.
• Provide a distinctive and delightful customer experience.
• Hold store keys to open/close without management as necessary.
• Assist with vendor deliveries and backdoor access for deliveries.
• Register sales, track scans, price verifications, and voids.
• Maintain inventory accuracy across departments and stockroom.

Skills

Leadership

Customer service

Job description

Walgreens in Minnesota seeks a store associate to open and close the store in the absence of management, manage cash handling and backdoor access for deliveries. You will process returns, refunds, cash drops, and provide change at registers, while delivering a distinctive customer experience.

Engagement with customers, teamwork to manage pricing, inventory, and vendor deliveries will be important in this role. Previous leadership or key-holder experience is preferred.