Store Shift Lead - Open/Close & Customer Experience

Walgreens; Andover (MN); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Job summary

Walgreens is seeking a leadership-capable team member to manage opening and closing duties, cash handling, and store readiness. The role emphasizes delivering a distinctive Walgreens customer experience and supporting the team in daily operations.

The position requires one year of leadership or supervisory experience and fluent English. It involves collaboration across departments, vendor coordination, and maintaining accurate inventory and pricing practices.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring floor readiness.
• Handles product returns, refunds, cash drops to the safe, and provides change to registers.
• Engages customers, greets customers, and supports a distinctive Walgreens experience.
• Models and shares customer service best practices with team members to deliver proactive service.
• Manages store keys and assists with vendor deliveries and backroom operations.
• Reviews order exceptions, locations pricing, and ensures compliance with local regulations.
• Maintains accurate inventory counts across departments and stockrooms.
• Supports basic department pricing and signage updates to reflect pricing and promotions.

Skills

Leadership experience

English fluency

Job description

Walgreens is seeking a leadership-capable team member to manage opening and closing duties, cash handling, and store readiness. The role emphasizes delivering a distinctive Walgreens customer experience and supporting the team in daily operations.

The position requires one year of leadership or supervisory experience and fluent English. It involves collaboration across departments, vendor coordination, and maintaining accurate inventory and pricing practices.