Store Shift Lead — Customer Experience & Operations

Walgreens; O’Fallon (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking individuals to open and close the store in the absence of management, ensuring cash handling, start-ups, and readiness for business. You will manage refunds, cash drops, and price verifications while delivering a distinctive customer experience.

Engaging customers and resolving issues are key parts of the role, along with maintaining store conditions and team guidance. Preferred qualifications include PTCB certification or pharmacy license as required by state.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including start-ups and cash handling.
• Manages cash handling, refunds, and price verification as needed.
• Delivers a distinctive and delightful customer experience.

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking individuals to open and close the store in the absence of management, ensuring cash handling, start-ups, and readiness for business. You will manage refunds, cash drops, and price verifications while delivering a distinctive customer experience.

Engaging customers and resolving issues are key parts of the role, along with maintaining store conditions and team guidance. Preferred qualifications include PTCB certification or pharmacy license as required by state.