Store Shift Lead — Customer Experience & Operations

Walgreens; Hampden (ME); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens is seeking a team member to open and close the store in the absence of management, ensuring all systems start-ups and cash handling are completed accurately. You will handle returns, refunds, cash drops, and provide change as needed at the registers.

Role includes engaging customers, resolving issues, and delivering a distinctive Walgreens service experience while maintaining inventory and displays as directed.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management with required systems start-ups and cash handling.
• Registers all related sales on the assigned cash register and handles price verifications and voids.
• Engages customers and patients, resolves issues, and delivers a positive customer experience.

Skills

Store leadership experience

Cash handling

Customer service

Store systems knowledge

Job description

Walgreens is seeking a team member to open and close the store in the absence of management, ensuring all systems start-ups and cash handling are completed accurately. You will handle returns, refunds, cash drops, and provide change as needed at the registers.

Role includes engaging customers, resolving issues, and delivering a distinctive Walgreens service experience while maintaining inventory and displays as directed.