Store Shift Lead - Customer Experience & Operations

Walgreens; Clarksville (TN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a customer-focused leader to open and close the store when management is unavailable, manage cash handling, and ensure the floor and stock room readiness for the business day. You will handle refunds, voids, and price changes across the registers while modeling exceptional service.

You will engage customers, resolve issues, and share best practices to deliver a distinctive, delightful Walgreens experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and ensure daily readiness.
• Handle cash, refunds, voids, and price changes with accuracy.
• Deliver a distinctive and delightful customer experience.

Skills

Leadership experience

English fluency

Customer service

Tools

POS system

Store equipment

Job description

Walgreens is seeking a customer-focused leader to open and close the store when management is unavailable, manage cash handling, and ensure the floor and stock room readiness for the business day. You will handle refunds, voids, and price changes across the registers while modeling exceptional service.

You will engage customers, resolve issues, and share best practices to deliver a distinctive, delightful Walgreens experience.