Store Shift Lead: Customer Experience & Operations

Walgreens; Northbrook (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Northbrook is seeking a capable team member to open and close the store when management is unavailable, manage cash, assist with backroom operations, and ensure accurate pricing and displays. You will handle refunds, cash drops, and provide great service to customers and patients.

You will engage customers, maintain store cleanliness, support inventory and stock rotation, and help with vendor deliveries and price changes while upholding company policies and regulatory compliance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Completes returns, refunds, cash drops, and provides change to cash registers.
• Delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Retail key holder

English fluency

Tools

POS system

Job description

Walgreens in Northbrook is seeking a capable team member to open and close the store when management is unavailable, manage cash, assist with backroom operations, and ensure accurate pricing and displays. You will handle refunds, cash drops, and provide great service to customers and patients.

You will engage customers, maintain store cleanliness, support inventory and stock rotation, and help with vendor deliveries and price changes while upholding company policies and regulatory compliance.