Store Shift Lead: Customer Experience & Operations

Walgreens; City of Troy (NY); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens is seeking a capable team member to open and close the store when management is unavailable, manage cash registers, and ensure a smooth start to the business day. You will assist customers, handle refunds, and support store operations with a focus on accuracy and service.

The role emphasizes cash handling, price adjustments, inventory accuracy, and maintaining a welcoming store environment. Prior retail leadership experience helps you thrive in this position, which offers hourly pay

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Handles product returns, refunds, cash drops, and provides change at registers.
• Models and delivers a distinctive customer experience.

Skills

Leadership experience

Customer service

Store operations

English proficiency

Job description

Walgreens is seeking a capable team member to open and close the store when management is unavailable, manage cash registers, and ensure a smooth start to the business day. You will assist customers, handle refunds, and support store operations with a focus on accuracy and service.

The role emphasizes cash handling, price adjustments, inventory accuracy, and maintaining a welcoming store environment. Prior retail leadership experience helps you thrive in this position, which offers hourly pay