Store Shift Lead — Customer Experience & Operations

Walgreens Co.; Marietta (GA); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in the United States is seeking a team member to support store operations, customer service, and checkout responsibilities. You will help open/close duties when management is unavailable and ensure cash handling and backroom readiness.

The role emphasizes delivering a distinct customer experience, assisting customers, and maintaining store standards across floors and stockrooms.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash start-ups and safe deposits.
• Completes product returns, refunds, cash drops, and gives change at registers.
• Delivers a distinctive and delightful customer experience.
• Engages customers, greets them, assists with products and services, and resolves issues to ensure a positive experience.
• Keeps store clean, organized, and compliant with policies; supports inventory and pricing tasks as needed.

Skills

Leadership experience

Customer service

English fluency

Education

High school diploma or equivalent

Job description

Walgreens Co. in the United States is seeking a team member to support store operations, customer service, and checkout responsibilities. You will help open/close duties when management is unavailable and ensure cash handling and backroom readiness.

The role emphasizes delivering a distinct customer experience, assisting customers, and maintaining store standards across floors and stockrooms.