Store Shift Lead: Customer Experience & Operations

Walgreens Co.; Litchfield Park (AZ); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in the United States is seeking a store associate focused on delivering a distinctive customer experience and ensuring operations run smoothly in the absence of store management.

You’ll handle opening/closing, cash tasks, returns, refunds, and help prepare the floor and stockroom for the business day. You will engage customers, assist with products and services, and maintain inventory and displays for optimal shopping experiences.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services; resolves issues for a positive experience.
• Maintains accurate inventory, pricing, and store presentation; supports stockroom and displays.

Skills

Leadership experience

Cash handling

Customer engagement

Education

PTCB certification or pharmacy license

Job description

Walgreens Co. in the United States is seeking a store associate focused on delivering a distinctive customer experience and ensuring operations run smoothly in the absence of store management.

You’ll handle opening/closing, cash tasks, returns, refunds, and help prepare the floor and stockroom for the business day. You will engage customers, assist with products and services, and maintain inventory and displays for optimal shopping experiences.