Store Shift Lead: Customer Experience & Operations

Walgreens Co.; Village of Westhampton Beach (NY); On-site; USD 26,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking a dedicated team member to help manage daily store operations, including opening and closing in the absence of management, handling cash, and ensuring shelves and back rooms are ready for business.

You will greet customers, assist with products and services, and help resolve issues to create a positive shopping experience. The role emphasizes delivering a delightful customer experience, maintaining accurate pricing, and supporting merchandising, inventory, and

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring floor and stock room readiness.
• Completes product returns, refunds, and cash handling tasks at the registers.
• Delivers a distinctive and delightful customer experience.
• Engages customers, assists with products and services, and resolves issues to ensure satisfaction.
• Models customer service best practices and supports team with pricing, displays, and store maintenance.

Skills

Leadership experience

English proficiency

Job description

Walgreens Co. is seeking a dedicated team member to help manage daily store operations, including opening and closing in the absence of management, handling cash, and ensuring shelves and back rooms are ready for business.

You will greet customers, assist with products and services, and help resolve issues to create a positive shopping experience. The role emphasizes delivering a delightful customer experience, maintaining accurate pricing, and supporting merchandising, inventory, and