Store Shift Lead - Customer Experience & Operations Leader

Walgreens Co.; Norwich (CT); On-site; USD 25,000 - 32,000; Part time

Job summary

Walgreens Co. is seeking a team member to support store operations and customer service in a fast-paced environment. You will open and close the store in the absence of management, manage cash handling, and ensure the floor and stock room are ready for the business day.

You will greet customers, offer assistance, and resolve issues to provide a positive experience. The role includes inventory accuracy, price changes, display updates, and collaboration with the management team on promotions and

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management and handle start-ups for systems and cash handling.
• Process product returns, refunds, cash drops, and provide change to registers.
• Engage customers and deliver a distinctive, helpful customer experience.
• Assist with inventory management, pricing, and displays to support store operations.
• Manage backroom and front-end tasks, including vendor deliveries and order reviews.

Skills

Leadership

Customer service

English fluency

Education

PTCB certification or Pharmacy license

Job description

Walgreens Co. is seeking a team member to support store operations and customer service in a fast-paced environment. You will open and close the store in the absence of management, manage cash handling, and ensure the floor and stock room are ready for the business day.

You will greet customers, offer assistance, and resolve issues to provide a positive experience. The role includes inventory accuracy, price changes, display updates, and collaboration with the management team on promotions and