Store Shift Lead: Customer Experience & Operations

Walgreens; La Grange (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Illinois is seeking a store associate to help open and close the store when management is not present and to handle essential cash and inventory duties. You will engage customers, process returns and refunds, and support pricing accuracy across departments.

The role emphasizes delivering a distinctive customer experience, coordinating with store teams, and ensuring regulatory compliance with product handling and service standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management.
• Handle cash, returns, refunds, and pricing accuracy.
• Ensure store inventory accuracy and stockroom organization.
• Assist with vendor deliveries and backdoor access.
• Provide customer service and resolve issues.

Skills

Leadership

Supervisory experience

Retail knowledge

English proficiency

Job description

Walgreens in Illinois is seeking a store associate to help open and close the store when management is not present and to handle essential cash and inventory duties. You will engage customers, process returns and refunds, and support pricing accuracy across departments.

The role emphasizes delivering a distinctive customer experience, coordinating with store teams, and ensuring regulatory compliance with product handling and service standards.