Store Shift Lead: Customer Experience & Operations

Walgreens; Glencoe (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Glencoe, IL is seeking staff to open/close the store when management is unavailable, manage required system start-ups and cash handling, and prepare the floor for business. You will assist with deliveries and ensure accurate cash handling at the registers.

You will engage customers, resolve questions, and model Walgreens service traits to deliver a distinctive shopping experience while maintaining inventory accuracy and pricing standards.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• PTCB certification or pharmacy license preferred by state.

Responsibilities

• Open and close the store when management is absent, handle cash and start-up systems.
• Complete returns, refunds, cash drops, and register balance duties.
• Provide a distinctive, delightful customer experience to shoppers.

Skills

English fluency

Leadership

Customer service

Education

PTCB certification or pharmacy license

Tools

Store systems knowledge

Job description

Walgreens in Glencoe, IL is seeking staff to open/close the store when management is unavailable, manage required system start-ups and cash handling, and prepare the floor for business. You will assist with deliveries and ensure accurate cash handling at the registers.

You will engage customers, resolve questions, and model Walgreens service traits to deliver a distinctive shopping experience while maintaining inventory accuracy and pricing standards.