Store Shift Lead: Customer Experience & Operations

Walgreens

Elburn (IL)

On-site

USD 23,000 - 28,000

Full time

2 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Walgreens in Elburn, IL is seeking a store role responsible for opening and closing in the absence of management, handling cash, and ensuring floors and stock rooms are ready for the day. You will also manage deliveries through back door access and support customer service across the floor.

Responsibilities include processing returns, refunds, cash drops, and maintaining accurate registers. You will model a distinctive customer experience while collaborating with team members on inventory,

Qualifications

One year of leadership, supervisory, or retail key holder experience.
Fluent in reading, writing, and speaking English.
Knowledge of store inventory control preferred.
PTCB certification or pharmacy license as required by state.

Responsibilities

Opens and closes the store in the absence of management, including systems start-ups and cash handling.
Registers cash drops, refunds, and voids; maintain accurate records of sales and price changes.
Assist with vendor deliveries and back door access for deliveries.
Help maintain inventory counts, stockroom organization, and displays.
Support pricing, signage, and compliance with local regulations.
Provide excellent customer service and act as liaison between management and team.