Store Shift Lead: Customer Experience & Operations

Walgreens; Galloway (MO); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens in the United States is seeking a Store Key Holder to open and close the store when management is not present, handling cash and ensuring the floor and stockroom are ready for business. You will greet customers, assist with products, resolve issues, and help staff deliver a delightful shopping experience.

The role focuses on accurate inventory, proper pricing, and maintaining displays, while coaching teammates on service standards and policies to ensure operational excellence.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring floor and stock room are ready for business.
• Engage customers and patients by greeting them and offering assistance with products and services; resolve issues to ensure a positive experience.
• Maintain inventory accuracy, assist with pricing and displays, and support back-room and vendor processes as needed.

Skills

Leadership

Customer service

Cash handling

Store operations

Job description

Walgreens in the United States is seeking a Store Key Holder to open and close the store when management is not present, handling cash and ensuring the floor and stockroom are ready for business. You will greet customers, assist with products, resolve issues, and help staff deliver a delightful shopping experience.

The role focuses on accurate inventory, proper pricing, and maintaining displays, while coaching teammates on service standards and policies to ensure operational excellence.