Store Shift Lead: Customer Experience & Operations

Walgreens; Bay Village (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Bay Village, OH is seeking a store associate with leadership experience to support daily operations and customer service. You will open and close the store in the absence of management, handle cash, process returns, and ensure the floor and stock room are ready for business.

You will engage customers, resolve questions, maintain pricing accuracy, assist with vendor deliveries, and help coach teammates to deliver a distinctive Walgreens experience every day.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring readiness.
• Complete product returns, refunds, and handle cash drops and register verifications.
• Model and deliver a distinctive and delightful customer experience.
• Assist with store maintenance, pricing changes, and stock rotation.
• Support with vendor deliveries and backdoor access for deliveries.

Skills

Leadership experience

English proficiency

Job description

Walgreens in Bay Village, OH is seeking a store associate with leadership experience to support daily operations and customer service. You will open and close the store in the absence of management, handle cash, process returns, and ensure the floor and stock room are ready for business.

You will engage customers, resolve questions, maintain pricing accuracy, assist with vendor deliveries, and help coach teammates to deliver a distinctive Walgreens experience every day.