Store Shift Lead: Customer Experience & Ops

Walgreens; Stow (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Stow, Ohio is seeking a store team member who can open and close the store in the absence of management, handle cash and transactions, and provide exceptional customer service. You will engage customers, assist with product knowledge, and help maintain a clean, organized store environment.

This role emphasizes leadership, reliability, and strong communication to ensure smooth daily operations and a positive shopping experience for customers and patients.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles required cash handling.
• Completes product returns, refunds, and cash drops; processes price changes and maintains accurate records.
• Engages customers to deliver a distinctive customer experience and answers questions to help with purchases.
• Maintains store appearance, assists with inventory and backroom readiness, and supports displays and merchandising.

Skills

Leadership

Customer Service

English Proficiency

Job description

Walgreens in Stow, Ohio is seeking a store team member who can open and close the store in the absence of management, handle cash and transactions, and provide exceptional customer service. You will engage customers, assist with product knowledge, and help maintain a clean, organized store environment.

This role emphasizes leadership, reliability, and strong communication to ensure smooth daily operations and a positive shopping experience for customers and patients.