Store Shift Lead - Customer Experience & Daily Operations

Walgreens; Cincinnati (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Cincinnati, OH is seeking a reliable team member to open and close the store in the absence of management, handle required system start-ups, cash handling, and ensure floors and stock rooms are ready for business. The role includes opening the back door for deliveries and assisting with daily operations to support customer service.

You will engage customers, resolve issues, and model best practices to deliver a distinctive shopping experience.

Qualifications

• One year of leadership, supervisory, or retail key holder experience is required.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license may be required by state.

Responsibilities

• Opens/closes the store in the absence of management and handles cash and security checks.
• Registers sales, handles returns, refunds, and cash drops accurately.
• Delivers a distinctive and friendly customer experience and supports team members.

Skills

Leadership experience

Customer service

Education

PTCB certification or pharmacy license

Tools

Store systems & equipment

Job description

Walgreens in Cincinnati, OH is seeking a reliable team member to open and close the store in the absence of management, handle required system start-ups, cash handling, and ensure floors and stock rooms are ready for business. The role includes opening the back door for deliveries and assisting with daily operations to support customer service.

You will engage customers, resolve issues, and model best practices to deliver a distinctive shopping experience.