Store Shift Lead: Customer Experience Champion

Walgreens; Boca Raton (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Boca Raton, FL is seeking a frontline associate to help open/close the store in the absence of management and to deliver a consistently positive customer experience. You will handle cash, assist customers, and support inventory and display activities with the team.

Responsibilities include aiding with vendor deliveries, pricing tasks, and basic bookkeeping while upholding store policies and local regulations. This role emphasizes teamwork and reliable attendance.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Opens and closes the store when management is absent, including cash handling and system start-ups.
• Completes returns, refunds, cash drops, and provides change for registers.
• Delivers a distinctive customer experience and assists customers proactively.
• Maintains accurate inventory, pricing, and signage; handles backroom and stockroom tasks.
• Guides team on vendor orders, displays, and seasonal resets; supports reverse logistics.

Skills

Leadership experience

Retail key holder

Job description

Walgreens in Boca Raton, FL is seeking a frontline associate to help open/close the store in the absence of management and to deliver a consistently positive customer experience. You will handle cash, assist customers, and support inventory and display activities with the team.

Responsibilities include aiding with vendor deliveries, pricing tasks, and basic bookkeeping while upholding store policies and local regulations. This role emphasizes teamwork and reliable attendance.