Store Shift Lead – Auto Parts & Customer Service

O'Reilly Auto Parts; Town of Brillion (WI); Vor Ort; USD 18.000 - 25.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401k with Employer Contributions

Paid Time Off

Zusammenfassung

O'Reilly Auto Parts seeks a Retail Service Specialist to support the Store Manager and Assistant Managers across sales, customer service, store appearance, and operations. The role may assume shift management in the absence of the Store Manager.

Bilingual candidates are encouraged to apply. You will lead team members in delivering exceptional service to retail and professional customers, oversee showroom customer service, and ensure accurate processing of orders, returns, and merchandising

Qualifikationen

• Strong communication skills required.
• Ability to obtain RSS Certification.
• Bilingual (Spanish) is highly desired.

Aufgaben

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise customer service levels in the showroom and ensure execution of service programs.
• Ensure calls and inquiries are answered according to policy; monitor transfers and orders for timely processing.

Kenntnisse

Strong communication

RSS Certification

Bilingual preferred (Spanish)

Jobbeschreibung

O'Reilly Auto Parts seeks a Retail Service Specialist to support the Store Manager and Assistant Managers across sales, customer service, store appearance, and operations. The role may assume shift management in the absence of the Store Manager.

Bilingual candidates are encouraged to apply. You will lead team members in delivering exceptional service to retail and professional customers, oversee showroom customer service, and ensure accurate processing of orders, returns, and merchandising