Shift-Lead Retail Service Associate – Auto Parts

O'Reilly Auto Parts; Milwaukie (OR); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive Wages

401k with Employer Contributions Start

Medical, Dental, & Vision Insurance

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and store operations. This role may assume shift management in the absence of senior staff. Bilingual applicants are encouraged to apply.

The position emphasizes leading a team to deliver outstanding customer service, handling store processes, and ensuring smooth daily operations, including end-of-day procedures and security checks.

Qualifications

• Strong communication skills required.
• Ability to obtain RSS Certification.
• Fluency in multiple languages (Spanish highly desired).

Responsibilities

• Lead store team members in delivering excellent customer service to retail and professional customers.
• Supervise customer service levels in the showroom and support program execution.
• Oversee opening/closing duties, cash handling, and daily store operations.

Skills

Strong communication skills

RSS Certification

Job description

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and store operations. This role may assume shift management in the absence of senior staff. Bilingual applicants are encouraged to apply.

The position emphasizes leading a team to deliver outstanding customer service, handling store processes, and ensuring smooth daily operations, including end-of-day procedures and security checks.