Store Service & Team Leader

Hyvee.io; Lee's Summit (MO); Vor Ort; USD 42.000 - 66.000; Vollzeit

Zusammenfassung

Hy-Vee is seeking a Service Manager to supervise store activities, lead a diverse team, and ensure prompt, friendly service. You’ll plan schedules, train staff, manage merchandising, and resolve customer issues with professionalism. This fast-paced retail role requires strong people skills, reliability, and a commitment to excellent service.

The role reports to Store Director and supports multiple departments to maintain store standards and customer satisfaction.

Qualifikationen

• Ability to solve practical problems with limited guidance.
• Strong arithmetic and numerical accuracy for daily operations.
• Clear communication to guide customers and staff.
• Experience building a collaborative, customer-focused store culture.

Aufgaben

• Supervise and coordinate activities of employees across store departments.
• Lead by example, maintain positive employee relations and teamwork.
• Plan and adjust work schedules; assign duties and monitor completion.
• Handle customer issues promptly and professionally.
• Train staff on store policies and safety procedures; enforce compliance.
• Oversee merchandising, pricing accuracy, and displays.
• Review sales and inventory data to support decisions.

Kenntnisse

Customer service

People management

Scheduling

Team leadership

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Hy-Vee is seeking a Service Manager to supervise store activities, lead a diverse team, and ensure prompt, friendly service. You’ll plan schedules, train staff, manage merchandising, and resolve customer issues with professionalism. This fast-paced retail role requires strong people skills, reliability, and a commitment to excellent service.

The role reports to Store Director and supports multiple departments to maintain store standards and customer satisfaction.