Store Service Manager — Guest Experience Leader

Chedraui USA; Reno (NV); On-site; USD 40,000 - 65,000; Full time

Job summary

Chedraui USA in Reno, NV seeks a Full-Time Service Manager to lead daily store operations, uphold service standards, and manage the FAN customer service program. The role reports to the Store Manager and requires 1–3 years' related experience.

Responsibilities include supervising front end, handling cash, processing price changes, stocking and merchandising, and performing routine bookkeeping. A Retail Management Certificate is desirable; equal opportunity employer.

Qualifications

• 1–3 years related experience or training.
• Retail Management Certificate desirable.
• Experience with FAN Customer Service program is a plus.

Responsibilities

• Maintain service standards in the store and oversee FAN Customer Service.
• Communicate updates to associates and monitor front-end procedures.
• Operate cash register and review price changes and promotions.
• Maintain store sections, stock merchandise, and set up displays.
• Perform basic bookkeeping and end-of-day checkout.

Skills

Customer service

Front-end management

Store operations

Cash handling

Education

Retail Management Certificate

Job description

Chedraui USA in Reno, NV seeks a Full-Time Service Manager to lead daily store operations, uphold service standards, and manage the FAN customer service program. The role reports to the Store Manager and requires 1–3 years' related experience.

Responsibilities include supervising front end, handling cash, processing price changes, stocking and merchandising, and performing routine bookkeeping. A Retail Management Certificate is desirable; equal opportunity employer.