Full-Time Service Manager - 585 Reno

Chedraui USA; Reno (NV); On-site; USD 40,000 - 65,000; Full time

Job summary

Chedraui USA in Reno, NV seeks a Full-Time Service Manager to lead daily store operations, uphold service standards, and manage the FAN customer service program. The role reports to the Store Manager and requires 1–3 years' related experience.

Responsibilities include supervising front end, handling cash, processing price changes, stocking and merchandising, and performing routine bookkeeping. A Retail Management Certificate is desirable; equal opportunity employer.

Qualifications

• 1–3 years related experience or training.
• Retail Management Certificate desirable.
• Experience with FAN Customer Service program is a plus.

Responsibilities

• Maintain service standards in the store and oversee FAN Customer Service.
• Communicate updates to associates and monitor front-end procedures.
• Operate cash register and review price changes and promotions.
• Maintain store sections, stock merchandise, and set up displays.
• Perform basic bookkeeping and end-of-day checkout.

Skills

Customer service

Front-end management

Store operations

Cash handling

Education

Retail Management Certificate

Job description

We are searching for an experienced Full-Time Service Manager - 585 Reno at
365 E Plumb Lane
Reno, Nevada, 89502
United States .

Primary Duties and Responsibilities:

This Full-Time Service Manager reports to the Store Manager and is responsible for maintaining service standards in the store. Performs management-assigned duties, which may include but may not be limited to implementation and management of the FAN customer service program, execution of corporate directives (e.g. action bulletins, product removals, etc.), maintenance of the store’s break room (e.g. job postings, poster programs, iPad, cleanliness, etc.) review of mystery shop performance, front end management, and book keeping duties.

Specific duties include, but are not limited to:

• Offers friendly and courteous assistance to customers by providing them with store and product information (FAN Customer Service).
• Communicates bulletin information to associates to ensure all that need to be aware of updates/changes are advised.
• Monitors the front end ensuring service standards and procedures are being followed.
• Operates a cash register, reviews price changes, promotional plans, bulletins, and communicates with associates regarding updates/changes.
• Maintains store sections, as assigned. Orders, receives and stocks merchandise using proper equipment. Reviews invoices/load bills for accuracy. Stocks shelves, end stacks, displays and deli/freezer cases. Sets up promotional displays.
• Performs basic bookkeeping duties. Records lost/damaged goods and store supplies using appropriate forms and data entry. Performs check out function at the end of each business day.

Specific duties include, but are not limited to:

• Offers friendly and courteous assistance to customers by providing them with store and product information (FAN Customer Service).
• Communicates bulletin information to associates to ensure all that need to be aware of updates/changes are advised.
• Monitors the front end ensuring service standards and procedures are being followed.
• Operates a cash register, reviews price changes, promotional plans, bulletins, and communicates with associates regarding updates/changes.
• Maintains store sections, as assigned. Orders, receives and stocks merchandise using proper equipment. Reviews invoices/load bills for accuracy. Stocks shelves, end stacks, displays and deli/freezer cases. Sets up promotional displays.
• Performs basic bookkeeping duties. Records lost/damaged goods and store supplies using appropriate forms and data entry. Performs check out function at the end of each business day.

One to three (1-3) years related experience and/or training; or equivalent combination of education and experience. Retail Management Certificate is desirable.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

We’re passionate about creating an inclusiveworkplace that promotes and respects diversity and equity.
We are committed tobuild inclusive teams, cultivate leaders and create a company that is the rightfit for every person.
Diversity encourages our uniqueness, strengthensinnovation, and connects us closer to our customers and the communities weserve.

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