Retail Service Manager - Customer Experience Lead

Chedraui USA; Chula Vista (CA); On-site; USD 43,000 - 51,000; Full time

Job summary

Chedraui USA in Chula Vista, CA is seeking a full-time Service Manager to lead customer service standards at our store. The role reports to the Store Manager and handles front-end operations, inventory control, and basic bookkeeping.

Duties include managing FAN Customer Service, communicating updates to staff, supervising cash handling, pricing and displays, and maintaining store cleanliness and organization.

Qualifications

• 1–3 years related experience and/or training in retail management.
• Retail Management Certificate is desirable.

Responsibilities

• Maintain service standards and supervise front-end operations.
• Operate cash register and review price changes and promotions.
• Order, receive and stock merchandise; maintain displays and deli/freezer cases.
• Perform basic bookkeeping and daily reconciliation.

Skills

Customer service

Front-end leadership

Cash handling

Education

Retail Management Certificate

Job description

Chedraui USA in Chula Vista, CA is seeking a full-time Service Manager to lead customer service standards at our store. The role reports to the Store Manager and handles front-end operations, inventory control, and basic bookkeeping.

Duties include managing FAN Customer Service, communicating updates to staff, supervising cash handling, pricing and displays, and maintaining store cleanliness and organization.