Retail Service Manager: Front-End & Customer Experience

Chedraui USA; Sacramento (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

Chedraui USA is seeking a Full-Time Service Manager for the Sacramento area. You will report to the Store Manager and oversee customer service standards, front-end operations, and daily store duties at 4820 Madison Avenue, Sacramento, CA 95841.

Responsibilities include supervising staff, handling cash and pricing changes, stocking shelves, and performing basic bookkeeping. 1–3 years of experience and a Retail Management Certificate are desirable for the role.

Qualifications

• 1–3 years related experience and/or training.
• Retail Management Certificate desirable.

Responsibilities

• Maintains service standards at the front of the store.
• Operates and monitors the cash register and price changes.
• Oversees merchandise stocking, displays, and deli/freezer cases.
• Performs basic bookkeeping and end-of-day reconciliation.

Skills

Customer service

Front-end management

Bookkeeping

Cash handling

Team communication

Education

Retail Management Certificate

Tools

POS system

Job description

Chedraui USA is seeking a Full-Time Service Manager for the Sacramento area. You will report to the Store Manager and oversee customer service standards, front-end operations, and daily store duties at 4820 Madison Avenue, Sacramento, CA 95841.

Responsibilities include supervising staff, handling cash and pricing changes, stocking shelves, and performing basic bookkeeping. 1–3 years of experience and a Retail Management Certificate are desirable for the role.