Retail Service Manager - Front End & Customer Experience

Chedraui USA; Arroyo Grande (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

Chedraui USA in Arroyo Grande, CA is seeking a full-time Service Manager to lead store service standards and day-to-day operations. This role reports to the Store Manager and oversees the FAN customer service program as well as front-end operations.

The position requires 1–3 years of related experience, a Retail Management Certificate is desirable, and responsibilities include cash handling, merchandising, and basic bookkeeping to support store efficiency.

Qualifications

• One to three (1-3) years related experience and/or training; or equivalent combination of education and experience.
• Retail Management Certificate is desirable.

Responsibilities

• Offers friendly and courteous assistance to customers by providing store and product information.
• Monitors the front end ensuring service standards and procedures are followed.
• Operates a cash register and communicates updates to staff.
• Maintains store sections, orders, stocks merchandise and sets up displays.
• Performs basic bookkeeping and records inventory and store supplies.

Skills

Customer service

Cash handling

Bookkeeping

Education

Retail Management Certificate

Job description

Chedraui USA in Arroyo Grande, CA is seeking a full-time Service Manager to lead store service standards and day-to-day operations. This role reports to the Store Manager and oversees the FAN customer service program as well as front-end operations.

The position requires 1–3 years of related experience, a Retail Management Certificate is desirable, and responsibilities include cash handling, merchandising, and basic bookkeeping to support store efficiency.