Retail Service Manager - Front-End & Customer Experience

Chedraui USA

San Diego (CA)

On-site

USD 26,000 - 34,000

Full time

3 days ago

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Job summary

Chedraui USA is seeking a Full-Time Service Manager for the San Diego location. This role reports to the Store Manager and oversees service standards, front-end operations, and bookkeeping duties at the 720 15Th Street, San Diego, CA 92101 site.

Responsibilities include managing FAN Customer Service, communicating updates to staff, cash handling, stocking, and display setup. 1-3 years experience and a Retail Management Certificate are desirable, with equal employment opportunities stated.

Qualifications

1-3 years related experience and/or training; or equivalent combination of education and experience.
Retail Management Certificate is desirable.

Responsibilities

Offers friendly and courteous assistance to customers by providing them with store and product information (FAN Customer Service).
Communicates bulletin information to associates to ensure all that need to be aware of updates/changes are advised.
Monitors the front end ensuring service standards and procedures are being followed.
Operates a cash register, reviews price changes, promotional plans, bulletins, and communicates with associates regarding updates/changes.
Maintains store sections, as assigned. Orders, receives and stocks merchandise using proper equipment. Reviews invoices/load bills for accuracy. Stocks shelves, end stacks, displays and deli/freezer cases. Sets up promotional displays.
Performs basic bookkeeping duties. Records lost/damaged goods and store supplies using appropriate forms and data entry. Performs check out function at the end of each business day.