Part-Time Service Manager — Retail Front-End Leader

Chedraui USA; California; On-site; USD 26,000 - 37,000; Part time

Job summary

Chedraui USA in Carmichael, California is seeking an experienced Part-Time Service Manager to oversee service standards in the store and support the Store Manager.

The role includes FAN customer service program implementation, front-end supervision, cash register operations, inventory and display upkeep, and basic bookkeeping duties.

Candidates with 1-3 years of retail leadership experience and a Retail Management Certificate are preferred; equal opportunity employer.

Qualifications

• 1–3 years related experience or equivalent education.
• Retail Management Certificate is desirable.

Responsibilities

• The Service Manager (Part-Time) reports to the Store Manager and is responsible for maintaining service standards in the store.
• Implements and manages the FAN customer service program and executes corporate directives.
• Maintains the store’s break room, postings, posters, iPad, cleanliness, and related duties.
• Reviews mystery shop performance and front-end standards.
• Operates a cash register, handles price changes and communicates updates to staff.
• Performs basic bookkeeping and records lost/damaged goods and store supplies.

Skills

Customer service

Retail management

Cash handling

Education

Retail Management Certificate

Job description

Starting Rate: $22.75/hr

We are searching for an experienced Part-Time Service Manager - 582 Carmichael at

582 - Carmichael Extra

Starting Rate: $22.75/hr

We are searching for an experienced Part-Time Service Manager - 582 Carmichael at

7226 Fair Oaks Blvd

Carmichael, California, 95608

United States .

Primary Duties And Responsibilities

The Service Manager (Part-Time) reports to the Store Manager and is responsible for maintaining service standards in the store. Performs management-assigned duties, which may include but may not be limited to implementation and management of the FAN customer service program, execution of corporate directives (e.g. action bulletins, product removals, etc.), maintenance of the store’s break room (e.g. job postings, poster programs, iPad, cleanliness, etc.) review of mystery shop performance, front end management, and book keeping duties.

Specific Duties Include, But Are Not Limited To

• Offers friendly and courteous assistance to customers by providing them with store and product information (FAN Customer Service).
• Communicates bulletin information to associates to ensure all that need to be aware of updates/changes are advised.
• Monitors the front end ensuring service standards and procedures are being followed.
• Operates a cash register, reviews price changes, promotional plans, bulletins, and communicates with associates regarding updates/changes.
• Maintains store sections, as assigned. Orders, receives and stocks merchandise using proper equipment. Reviews invoices/load bills for accuracy. Stocks shelves, end stacks, displays and deli/freezer cases. Sets up promotional displays.
• Performs basic bookkeeping duties. Records lost/damaged goods and store supplies using appropriate forms and data entry. Performs check out function at the end of each business day.
  
  

Required Qualifications

One to three (1-3) years related experience and/or training; or equivalent combination of education and experience. Retail Management Certificate is desirable.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.