Store Service Manager - Customer-Focused Leader

Hy-Vee, Inc.; Sycamore (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Hy-Vee seeks a Service Manager to keep store operations smooth and customers served with a smile. You will supervise staff, manage schedules, and handle customer issues to ensure top-notch service.

The role emphasizes leadership, coaching, and adherence to store policies in a fast-paced retail environment. Prior retail leadership experience is preferred and you will start as an hourly employee.

Qualifications

• High school diploma or equivalent is required.
• Two or more years of related work experience preferred.
• Strong customer-service mindset and leadership skills to manage a team.

Responsibilities

• Provide prompt, friendly service to customers across the store.
• Lead by example to foster a positive, collaborative work environment.
• Schedule and assign tasks to staff while ensuring timely completion.

Skills

Problem solving

Arithmetic

Customer service

Team leadership

Education

High school diploma or equivalent

Job description

Hy-Vee seeks a Service Manager to keep store operations smooth and customers served with a smile. You will supervise staff, manage schedules, and handle customer issues to ensure top-notch service.

The role emphasizes leadership, coaching, and adherence to store policies in a fast-paced retail environment. Prior retail leadership experience is preferred and you will start as an hourly employee.