Store Service Lead & Guest Experience Coach

Lolli & Pops; Bellevue (WA); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Employee Discount

Zusammenfassung

Lolli & Pops is seeking a Service Lead/Keyholder in Bellevue, WA, to join our leadership team. You will monitor KPI targets, mentor staff, and ensure outstanding guest experiences while upholding visual standards and store cleanliness.

This role blends sales leadership with daily operations to keep the store thriving. You will train and motivate team members, assist in store manager duties, and champion our brand values in a fast-paced environment.

Qualifikationen

• Excellent interpersonal skills and guest service mindset.
• Ability to lift up to 25 pounds.
• Flexible availability, including peak hours.

Aufgaben

• Help drive store-level KPI targets and act to meet them.
• Lead and coach team members to deliver guest-focused service.
• Train, motivate, and develop staff; manage paperwork and inventory.
• Maintain visual standards and store cleanliness.
• Ensure policy and procedures compliance.

Kenntnisse

Guest engagement

Team leadership

Coaching

Merchandising

Jobbeschreibung

Lolli & Pops is seeking a Service Lead/Keyholder in Bellevue, WA, to join our leadership team. You will monitor KPI targets, mentor staff, and ensure outstanding guest experiences while upholding visual standards and store cleanliness.

This role blends sales leadership with daily operations to keep the store thriving. You will train and motivate team members, assist in store manager duties, and champion our brand values in a fast-paced environment.