Store Service Lead (Bilingual) – Auto Parts Expert

O'Reilly Auto Parts; Madison (SD); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts is seeking a Retail Service Specialist in Madison, SD to support Store and Assistant Managers. This role involves overseeing customer service and store operations, and managing shifts in their absence. Qualified candidates should have strong communication skills and retail experience, preferably in auto parts.

The position offers competitive wages, paid time off, medical benefits, and opportunities for career growth.

Qualifications

• Strong communication skills required.
• Ability to obtain RSS Certification.
• Retail sales experience, preferably in auto parts recommended.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels on the retail showroom.
• Ensure timely processing of buy online/ship to store orders.
• Handle retail customer returns and exchanges efficiently.

Skills

Strong communication skills

Retail sales experience

Automotive systems knowledge

Fluency in multiple languages

Education

RSS Certification

ASE Certification

Job description

O'Reilly Auto Parts is seeking a Retail Service Specialist in Madison, SD to support Store and Assistant Managers. This role involves overseeing customer service and store operations, and managing shifts in their absence. Qualified candidates should have strong communication skills and retail experience, preferably in auto parts.

The position offers competitive wages, paid time off, medical benefits, and opportunities for career growth.