Bilingual Retail Service Lead

O'Reilly Auto Parts; Sioux Falls (SD); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is hiring a Retail Service Specialist in Sioux Falls, SD. This role supports store management by leading team members in providing exceptional customer service, managing customer inquiries, and supervising operational tasks. Candidates should have strong communication skills, retail sales experience, and be able to obtain RSS Certification.

O'Reilly offers a comprehensive compensation package including competitive wages, paid time off, and career growth opportunities. Join a company that believes in promoting from within.

Qualifications

• Strong communication skills required.
• Ability to obtain RSS Certification is necessary.
• Retail sales experience in auto parts preferred.
• Knowledge of automotive systems and repairs is a plus.
• Fluency in Spanish is highly desired.

Responsibilities

• Support the Store Manager in sales and customer service.
• Lead team in providing excellent customer service.
• Supervise customer service levels in the retail showroom.
• Ensure timely processing of orders and customer notifications.
• Perform store opening/closing duties.

Skills

Strong communication skills

Ability to obtain RSS Certification

Retail sales experience

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages (Spanish)

Job description

O'Reilly Auto Parts is hiring a Retail Service Specialist in Sioux Falls, SD. This role supports store management by leading team members in providing exceptional customer service, managing customer inquiries, and supervising operational tasks. Candidates should have strong communication skills, retail sales experience, and be able to obtain RSS Certification.

O'Reilly offers a comprehensive compensation package including competitive wages, paid time off, and career growth opportunities. Join a company that believes in promoting from within.