Bilingual Retail Service Leader

O'Reilly Auto Parts; Yankton (SD); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive wages with paid time off

401k with employer contributions

Medical, dental, and vision insurance

Tuition educational assistance programs

Opportunities for career growth

Job summary

O'Reilly Auto Parts is hiring a Retail Service Specialist in Yankton, SD. This role supports the Store Manager and Assistant Managers in ensuring high levels of customer service and operation efficiency. Responsibilities include supervising team members, managing customer returns, and handling store operations during shifts.

The ideal candidate should have retail sales experience, strong communication skills, and ideally be certified or willing to obtain RSS Certification. Opportunities for career growth and a competitive compensation package are offered.

Qualifications

• Strong communication skills are essential.
• Retail sales experience, preferably in auto parts.
• Knowledge of automotive systems and repair is beneficial.
• ASE Certification is desired.
• Bilingual candidates (Spanish) are highly encouraged to apply.

Responsibilities

• Lead store team members for excellent customer service.
• Supervise customer service levels in the retail showroom.
• Process online orders and customer returns efficiently.
• Perform store opening and closing duties and security checks.
• Ensure team members adhere to work schedules.

Skills

Strong communication skills

Retail sales experience

Automotive systems knowledge

ASE Certification

Fluency in Spanish

Education

Ability to obtain RSS Certification

Job description

O'Reilly Auto Parts is hiring a Retail Service Specialist in Yankton, SD. This role supports the Store Manager and Assistant Managers in ensuring high levels of customer service and operation efficiency. Responsibilities include supervising team members, managing customer returns, and handling store operations during shifts.

The ideal candidate should have retail sales experience, strong communication skills, and ideally be certified or willing to obtain RSS Certification. Opportunities for career growth and a competitive compensation package are offered.