Store Sales Supervisor: Lead & Elevate Customer Experience

Warby Parker; Newark (DE); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid holidays and time off

401(k) retirement plan

Free eyewear

Parental leave

Employee assistance program

Job summary

Warby Parker is seeking a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers in our U.S. stores.

You will lead floor selling, front-of-house operations, and team huddles when a manager isn’t present, while sharing Warby Parker’s story and mission on the sales floor. With 6+ months in a management role and strong interpersonal skills, you’ll drive exceptional service, foster an inclusive culture, and contribute to process improvements—all while

Qualifications

• 6+ months in a management position.
• Exceptional interpersonal and communication skills for top-notch customer service.
• Retail experience with a customer-focused company.
• Able to lead by example and drive store performance.

Responsibilities

• Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present.
• Open and close the store.
• Foster an inclusive culture by treating customers and colleagues with respect.
• Share Warby Parker's story and mission on the sales floor and participate in process ideation.

Skills

Retail management

Customer service

Interpersonal skills

Entrepreneurial spirit

Team leadership

Job description

Warby Parker is seeking a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers in our U.S. stores.

You will lead floor selling, front-of-house operations, and team huddles when a manager isn’t present, while sharing Warby Parker’s story and mission on the sales floor. With 6+ months in a management role and strong interpersonal skills, you’ll drive exceptional service, foster an inclusive culture, and contribute to process improvements—all while