Store Experience Lead – Retail Sales

Warby Parker; Miami (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Paid holidays

Vacation days

Employee Stock Purchase Plan

Paid sick leave

Free eyewear

Job summary

Warby Parker is seeking a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. You will share Warby Parker's story on the sales floor, participate in process ideation, and lead floor operations when a manager isn't present.

With 6+ months in a management role and outstanding communication, you energize teammates, stay cool under pressure, and bring an entrepreneurial spirit to reinvent the glasses-shopping experience.

Qualifications

• Professional retail experience with a customer-focused company.
• 6+ months in a management position.
• Exceptional interpersonal and communication skills.
• Able to stay cool under pressure and adapt quickly.
• Entrepreneurial mindset with initiative and curiosity.
• Team player with a positive, energetic attitude.

Responsibilities

• Lead selling on the floor and front-of-house operations when a manager is absent.
• Open and close the store and foster an inclusive culture.
• Communicate Warby Parker's values and brand philosophy to customers.
• Promote a service-minded retail environment and share product knowledge.
• Suggest innovative, entrepreneurial ideas to improve the glasses-shopping experience.
• Collaborate with teammates to deliver exceptional customer experiences.

Skills

Customer service

Leadership

Communication

Retail operations

Face-to-face selling

Team player

Entrepreneurial spirit

Problem solving

Job description

Warby Parker is seeking a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. You will share Warby Parker's story on the sales floor, participate in process ideation, and lead floor operations when a manager isn't present.

With 6+ months in a management role and outstanding communication, you energize teammates, stay cool under pressure, and bring an entrepreneurial spirit to reinvent the glasses-shopping experience.