Store Sales & Service Leader

Michaels; Manchester (CT); Hybride; USD 24 000 - 32 000; Plein temps

Résumé du poste

Michaels in Manchester, CT seeks a Sales Manager to lead a high-performing selling culture, drive sales results, and deliver an engaging customer experience. You will supervise front-end and service operations, ensuring brand standards and SOP compliance, while coaching the team to improve conversions and customer satisfaction.

Responsibilities include Manager-on-Duty coverage, optimizing POS use, and overseeing in-store programs like loyalty, services, and events.

Qualifications

• 3+ years retail leadership experience.
• Ability to stand for long periods and lift up to 50 pounds.
• Willing to work nights, weekends and early mornings.

Responsabilités

• Lead and champion a high-performing selling culture to drive strong sales and customer experience.
• Ensure SOPs and company programs are followed and store conditions meet standards.
• Provide Manager-on-Duty coverage and maintain floor leadership and service standards.

Description du poste

Michaels in Manchester, CT seeks a Sales Manager to lead a high-performing selling culture, drive sales results, and deliver an engaging customer experience. You will supervise front-end and service operations, ensuring brand standards and SOP compliance, while coaching the team to improve conversions and customer satisfaction.

Responsibilities include Manager-on-Duty coverage, optimizing POS use, and overseeing in-store programs like loyalty, services, and events.