Store Sales Manager: Lead, Coach & Elevate CX

Michaels; Beaumont (TX); Hybride; USD 55 000 - 85 000; Plein temps

Avantages offerts par ce poste

Health insurance

Employee discounts

401(k) with employer match

Tuition assistance

Paid time off

Résumé du poste

The Michaels Companies is seeking a Sales Manager in Beaumont, TX to lead a high-performing selling culture across the store and deliver strong sales results while ensuring an engaging customer experience.

You will supervise front-end/service operations, coach teams to uphold brand standards, and ensure compliance with SOPs and policies. This role requires 3+ years of retail leadership and offers opportunities across loyalty programs and omni-channel initiatives.

Qualifications

• 3+ years retail leadership experience.
• Proven ability to drive sales and customer experience.
• Strong coaching and supervisory skills.

Responsabilités

• Lead front-end and service operations to drive sales KPIs.
• Coach team on selling behaviors and brand standards.
• Oversee POS, checkout, and omni-channel fulfillment.
• Ensure store policies, SOPs adherence and asset protection.

Connaissances

Retail leadership

Customer service

Team coaching

Description du poste

The Michaels Companies is seeking a Sales Manager in Beaumont, TX to lead a high-performing selling culture across the store and deliver strong sales results while ensuring an engaging customer experience.

You will supervise front-end/service operations, coach teams to uphold brand standards, and ensure compliance with SOPs and policies. This role requires 3+ years of retail leadership and offers opportunities across loyalty programs and omni-channel initiatives.