Store Sales Manager — Elevate Customer Experience

Michaels; Tustin (CA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Job summary

Michaels in LA-TUSTIN, CA is seeking a Sales Manager to lead a high-performing selling culture and drive strong sales results while ensuring exceptional customer experiences. The role oversees front-end operations, customer service, and day-to-day execution across various store programs.

Minimum 3+ years of retail leadership experience is required, with flexibility for nights, weekends, and early mornings. Base pay ranges from $17.75 to $23.10 per hour, with potential overtime per local laws and

Qualifications

• Minimum Type of Experience Required: 3+ years retail leadership experience.
• Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Responsibilities

• Assist Store Manager in leading and managing adherence to SOPs and Company programs.
• Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
• Model and coach customer experience and selling behaviors to drive conversion and satisfaction.
• Provide Manager-on-Duty coverage, maintaining floor leadership and service standards.

Job description

Michaels in LA-TUSTIN, CA is seeking a Sales Manager to lead a high-performing selling culture and drive strong sales results while ensuring exceptional customer experiences. The role oversees front-end operations, customer service, and day-to-day execution across various store programs.

Minimum 3+ years of retail leadership experience is required, with flexibility for nights, weekends, and early mornings. Base pay ranges from $17.75 to $23.10 per hour, with potential overtime per local laws and