Store Sales Leader: Elevate Customer Experience & Results

michaels; South Burlington (VT); On-site; USD 23,000 - 31,000; Full time

Job summary

The Michaels Burlington, VT store is seeking a Sales Manager to drive sales and deliver a top-tier customer experience. You will lead front-end operations, coach the team, and ensure adherence to store standards while maintaining efficient day-to-day execution.

Key duties include optimizing POS and Self-Checkout usage, overseeing in-store programs, and promoting loyalty rewards. The role requires strong leadership and a focus on omni-channel service.

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Lead store team to meet sales and service KPIs.
• Coach associates on selling behaviors and brand standards.
• Oversee front-end operations, POS, and self-checkout.
• Manage store events and loyalty program enrollment.
• Ensure compliance with SOPs and assets protection.

Skills

Retail leadership

Customer service

Store operations

Tools

POS systems

Self-Checkout

Job description

The Michaels Burlington, VT store is seeking a Sales Manager to drive sales and deliver a top-tier customer experience. You will lead front-end operations, coach the team, and ensure adherence to store standards while maintaining efficient day-to-day execution.

Key duties include optimizing POS and Self-Checkout usage, overseeing in-store programs, and promoting loyalty rewards. The role requires strong leadership and a focus on omni-channel service.