Store Sales Leader: Customer Experience & Growth

Michaels Stores; Acworth (GA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) match

Medical coverage

Dental + Vision

Job summary

The Michaels Stores retail leadership role in Acworth, GA leads a high-performing team to drive sales and deliver exceptional customer experiences. You will oversee front-end operations, POS accuracy, and daily store execution, while coaching teammates for consistent results.

With 3+ years in retail leadership, you’ll model customer-focused selling, protect assets, and promote loyalty programs across in-store initiatives and omni-channel services.

Qualifications

• 3+ years retail leadership experience.
• Proven ability to drive sales and customer satisfaction.

Responsibilities

• Lead and coach store team to deliver strong sales and customer experience.
• Oversee front-end operations and POS/Self-Checkout accuracy.
• Ensure adherence to SOPs and company programs.
• Provide Manager-on-Duty coverage and store leadership.
• Drive omni-channel services like BOPIS and delivery.

Skills

Retail leadership

Customer coaching

Front-end operations

POS knowledge

Loss prevention

Tools

POS systems

Job description

The Michaels Stores retail leadership role in Acworth, GA leads a high-performing team to drive sales and deliver exceptional customer experiences. You will oversee front-end operations, POS accuracy, and daily store execution, while coaching teammates for consistent results.

With 3+ years in retail leadership, you’ll model customer-focused selling, protect assets, and promote loyalty programs across in-store initiatives and omni-channel services.