Store Sales Leader & Customer Experience Coach

Michaels; Illinois; Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Employee discounts

Tuition assistance

Discount programs

Job summary

The Michaels Companies, Inc. is the leading destination for creativity, operating over 1,300 stores across 49 states, Canada, and online. Michaels offers extensive benefits, discounts, and a path for growth.

This posting seeks a Sales Manager for CHI-KILDEER, IL to drive top-line performance, customer experience, and frontline leadership in a fast-paced, omni-channel environment. As a Sales Manager, you will guide front-end operations, coach staff, and ensure policy adherence while promoting

Qualifications

• 3+ years retail leadership experience.
• Ability to work nights, weekends, and early mornings.

Responsibilities

• Lead and champion a high-performing selling culture across the store.
• Drive strong sales results and an engaging customer experience.
• Coach team on Customer Experience and selling behaviors.
• Provide Manager-on-Duty coverage and store floor leadership.
• Oversee POS and Self-Checkout operations for smooth transactions.

Skills

Retail leadership

Customer service coaching

Operations management

Tools

POS systems

Self-Checkout

Job description

The Michaels Companies, Inc. is the leading destination for creativity, operating over 1,300 stores across 49 states, Canada, and online. Michaels offers extensive benefits, discounts, and a path for growth.

This posting seeks a Sales Manager for CHI-KILDEER, IL to drive top-line performance, customer experience, and frontline leadership in a fast-paced, omni-channel environment. As a Sales Manager, you will guide front-end operations, coach staff, and ensure policy adherence while promoting