Store Sales Leader & Customer Experience Champion

Michaels of Canada; Beaverton (OR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental and vision coverage

Employee discounts

Tuition assistance

Job summary

The Michaels Companies Inc. is seeking a Sales Manager for our Beaverton, OR store.

You will lead and coach the front-line team to deliver exceptional customer experiences, drive sales, and maintain brand standards across in-store operations, POS systems, and loyalty programs. Responsibilities include supervising SOP adherence, team development, and ensuring efficient BOPIS/Same Day Delivery while supporting framing and art-related departments.

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Lead store operations and front-end/service standards, ensuring consistent selling behaviors and brand adherence.
• Coach team on customer experience and selling skills to improve conversion and satisfaction.
• Provide MOD coverage and maintain floor leadership and service standards.

Skills

Retail leadership

Customer service

Tools

POS systems

Job description

The Michaels Companies Inc. is seeking a Sales Manager for our Beaverton, OR store.

You will lead and coach the front-line team to deliver exceptional customer experiences, drive sales, and maintain brand standards across in-store operations, POS systems, and loyalty programs. Responsibilities include supervising SOP adherence, team development, and ensuring efficient BOPIS/Same Day Delivery while supporting framing and art-related departments.