Store Sales Lead & Team Mentor

Paper Source, Inc.; Naperville (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Employee Discount

Paid Time Off

401(k) with Company Match

Job summary

Paper Source, Inc. in Naperville seeks a Sales Lead who models great selling behaviors and delivers an exceptional customer experience by sharing knowledge with the team and customers. You guide the store to meet sales goals, efficiencies, and operational excellence while mentoring CSAs.

You lead merchandising and replenishment, engage customers through campaigns, and collaborate to ensure a welcoming, neat, high-performing shop for every guest.

Qualifications

• Understand and deliver excellent standards of service.
• Continue to grow knowledge of product/market and current cultural trends.
• Solid operational knowledge to run the store.
• Proven experience training employees.
• Solid decision-making skills.
• Proven ability to communicate effectively and work collaboratively.

Responsibilities

• Create memorable shopping experiences with friendly, informed service.
• Lead Visual Merchandising & Replenishment standards to keep a neat, inviting store.
• Leverage campaigns and services to engage customers and drive sales.
• Develop employees by sharing knowledge and coaching CSAs.
• Direct day-to-day store operations including receiving, returns and shrink control.
• Communicate effectively with the store team and provide constructive feedback.
• Drive sales during MOD segments and lead merchandising during shifts.

Skills

Customer service

Team leadership

Visual Merchandising

Store operations

Job description

Paper Source, Inc. in Naperville seeks a Sales Lead who models great selling behaviors and delivers an exceptional customer experience by sharing knowledge with the team and customers. You guide the store to meet sales goals, efficiencies, and operational excellence while mentoring CSAs.

You lead merchandising and replenishment, engage customers through campaigns, and collaborate to ensure a welcoming, neat, high-performing shop for every guest.