Store Sales Lead & Style Coach

The J.Jill Group; San Diego (CA); Hybrid; USD 28,000 - 30,000; Part time

Benefits offered by this job

Competitive hourly wage

Associate discount

Supportive team environment

Employee Assistance Program

Paid time off

Job summary

J.Jill is seeking a Sales Lead to support store leadership, drive sales, and coach team members in delivering a exceptional shopping experience. This role emphasizes meaningful customer connections, product expertise, and community engagement across our stores.

Ideal candidates are customer-obsessed, with retail experience and a proven ability to motivate peers, while maintaining a positive, inclusive store environment and flexible scheduling to meet business needs.

Qualifications

• 1+ years of retail experience, preferably in women’s specialty retail or a strong sales, customer-obsessed environment.
• Passion for customer service and building meaningful relationships.
• Strong ability to support, inspire, and motivate a team.
• Proven track record of contributing to sales and customer engagement.
• Excellent communication skills and a positive, solution-oriented mindset.

Responsibilities

• Act as a role model by developing and maintaining strong customer relationships through genuine interactions.
• Assist in training and developing team members, leading by example, and providing coaching and support to ensure team success.
• Help drive store performance by identifying customer needs, providing personalized styling recommendations, and contributing to achieving sales targets.
• Maintain deep knowledge of J.Jill’s products to support customers in making confident purchasing decisions.
• Assist with store operations, including opening and closing store, manager on duty, visual merchandising, floor sets, inventory management, and adherence to company policies.
• Take ownership of assigned responsibilities, address challenges with a solution-oriented mindset, and support leadership in maintaining a meaningful customer experience.
• Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.
• Perform additional responsibilities as assigned to help your store be successful.

Skills

Retail experience

Sales-driven

Customer service

Team leadership

Communication

Tools

POS system

Job description

J.Jill is seeking a Sales Lead to support store leadership, drive sales, and coach team members in delivering a exceptional shopping experience. This role emphasizes meaningful customer connections, product expertise, and community engagement across our stores.

Ideal candidates are customer-obsessed, with retail experience and a proven ability to motivate peers, while maintaining a positive, inclusive store environment and flexible scheduling to meet business needs.