Store Sales Lead — Coach Teams, Elevate Guest Experience

Paddock Shops; Louisville (KY); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts at sister brands

Professional development & advancement

Community philanthropic partnerships

Job summary

Paddock Shops is seeking a Sales Lead in Louisville, KY to partner with store leaders and supervise the team. You will model hospitality, drive brand standards, and create memorable, customer-centered experiences that reflect our culture.

This role focuses on guiding staff, upholding policies, and delivering exceptional service on the sales floor. As a Sales Lead, you’ll coach teammates, manage daily operations, and communicate brand priorities.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail management

Customer relations

Team leadership

Job description

Paddock Shops is seeking a Sales Lead in Louisville, KY to partner with store leaders and supervise the team. You will model hospitality, drive brand standards, and create memorable, customer-centered experiences that reflect our culture.

This role focuses on guiding staff, upholding policies, and delivering exceptional service on the sales floor. As a Sales Lead, you’ll coach teammates, manage daily operations, and communicate brand priorities.