Assistant Store Coach: Team Leader & Guest Experience

Rally House; Louisville (KY); On-site; USD 23,000 - 34,000; Full time

Job summary

Rally House in Louisville is seeking an Assistant Coach to support store performance by ensuring standards are consistently executed and by helping develop the team.

You will manage shifts, coach staff, safeguard guest-focused service, and contribute to inventory control, selling strategies, and visual merchandising. The role requires 3+ years retail experience, 1+ year supervisory, and 40-hour availability weekly including weekends.

Qualifications

• 3+ years of experience in retail
• 1+ year in a supervisory or team lead role
• Associates or Bachelor’s degree preferred
• Availability to work 40 hours per week including daytime, nights, weekends, holidays, and featured local sports events

Responsibilities

• Staffing: shift management, leading others
• Customer service: ensures customer remains the top priority
• Delivery results: inventory control, selling strategies
• Merchandising: meets Rally House visual standards; floor moves and merchandising

Skills

Leadership

Customer service

Communication

Delegation

Problem-solving

Education

Associates or Bachelor's degree preferred

Job description

Rally House in Louisville is seeking an Assistant Coach to support store performance by ensuring standards are consistently executed and by helping develop the team.

You will manage shifts, coach staff, safeguard guest-focused service, and contribute to inventory control, selling strategies, and visual merchandising. The role requires 3+ years retail experience, 1+ year supervisory, and 40-hour availability weekly including weekends.